How can we help?

Here you'll find a few of our most popular questions, indexed by the categories below.

Q: How Do I Change Or Cancel My Order?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: My Shipment Was Damaged, What Can I Do?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: Gear Was Missing From My Order, What Can I Do?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: Where Is My Package?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: Can I Mark An Order As A Gift?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: How Do I Start A Return?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: How Can I Exchange A Product?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: How Long Does It Take For A Return To Process?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: Can You Add Discounts To Outlet Items?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at support@omnithemes.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order.