Privacy policy

Sellers may access limited Buyer personal data (such as name, phone number, delivery address, and order details) only to: 

• fulfill orders,  
• provide customer service regarding an order, and
• meet legal compliance obligations.  

Sellers are prohibited from: 

We may enforce these rules, including by monitoring for misuse indicators, auditing where appropriate, restricting access, suspending, or terminating Seller accounts. 

Important: Sellers may act as independent controllers for personal data they process for their own order fulfillment, invoicing/recordkeeping, warranties, and legal obligations. Weebe is not responsible for Sellers’ independent processing activities outside our Platform instructions and rules. 

Sellers must retain Buyer personal data only for as long as necessary to fulfill legal and contractual obligations and must securely delete or anonymize such data thereafter, unless longer retention is required by applicable law. 

Sellers are responsible for providing any legally required privacy notices to Buyers for their independent processing activities. 

4. Personal Information We Collect 

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to an individual.  

Depending on how you use the Services, we may collect: 

4.1 Information You Provide Directly 

4.2 Transaction and Payment Information 

4.3 Device, Usage, and Technical Data 

4.4 Seller Information (if you register as a Seller) 

We may collect and process Seller personal/business information including: 

5. Sources of Personal Information 

We collect personal information from: 

6. Cookies and Similar Technologies 

We use cookies and similar technologies to: 

Cookie types may include: 

•  Essential cookies (that cannot be disabled for core functions)
• Performance/analytics cookies
• Functional cookies
• Marketing cookies (where permitted)  

Your choices: You can control cookies via your browser settings and any cookie preference tools made available on the Platform. Disabling cookies may affect functionality. 

For more information, refer to our Cookie Notice: /cookie-notice 

7. How We Use Personal Information 

We use personal information to:

1. Provide and operate the Services 

• create/manage accounts, process orders, enable checkout, facilitate delivery, manage returns/exchanges, issue refunds or Wallet credits (where applicable), support Sellers and Buyers 

2. Customer support and communications 

• respond to inquiries, provide order updates, send service messages (non-marketing) 

3. Security and fraud prevention 

• authenticate users, detect abuse, prevent fraud, investigate suspicious activity, enforce Platform policies. 

4. Marketing and promotions (optional / where permitted) 

• Send promotional emails/messages (you may opt out at any time)  
• Measure marketing effectiveness (where enabled and permitted) 
• Marketing communications are sent only where permitted by law and subject to User consent or opt-out rights, as applicable. 

5. Legal compliance and enforcement 

• comply with lawful requests, regulatory obligations, dispute resolution, enforce agreements/policies 

Automated tools 

We may use automated tools for fraud detection, risk scoring, and policy enforcement. Where required by applicable law, decisions producing legal or similarly significant effects will be subject to human review. 

8. Legal Basis for Processing (Lebanon) 

Under Lebanese Law No. 81/2018, we process personal data based on one or more of the following bases (as applicable): 

We may disclose personal data where reasonably necessary to comply with lawful requests from competent authorities. 

9. How We Disclose Personal Information 

We may disclose personal information as follows: 

9.1 Service providers (processors) 

9.2 Sellers (Order Fulfillment)  

We share necessary order information (e.g., name, phone, delivery address, order contents) with the relevant Seller(s) so they can fulfill your order and support you. 

Orders involving multiple Sellers may require sharing relevant information with each Seller for their portion of the order. 

9.3 Legal Compliance and Protection 

We may disclose information where necessary to comply with law or legal process, enforce agreements, prevent harm, or protect the rights, safety, and integrity of the Platform and its users. 

9.4 Business Transfers 

In connection with a merger, acquisition, restructuring, sale of assets, or similar transactions (subject to reasonable safeguards and notices where required). 

9.5 Marketing/advertising partners (if enabled) 

Where enabled and permitted, we may share limited information for advertising and measurement where permitted by law, subject to appropriate contractual protections and your choices. 

Weebe does not sell personal data and does not disclose personal data in exchange for monetary consideration. 

10. International Transfers 

Your personal data may be transferred to, stored, or processed outside Lebanon (for example, where Shopify or our service providers operate infrastructure). We use reasonable contractual and technical safeguards to protect personal data during cross-border transfers. 

By using the Services, you acknowledge that such transfers may occur subject to reasonable safeguards. 

11. Data Retention 

Retention periods vary by data type and context. Some records (including Seller payout/tax records) may be retained after account termination where required by applicable law. 

12. Security 

We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration.  

However, no security measure is perfect. Please avoid sending sensitive data through unsecured channels. 

13. Personal Data Breach Notification 

If a personal data breach presents a material risk, we will take reasonable steps to mitigate the impact and notify affected users in accordance with applicable Lebanese legal principles and good practice. 

14. Children’s Privacy 

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in the user’s jurisdiction. If you believe a child has provided personal information to us, contact us at legal@elevatedigtl.com. 

15. Your Rights and Choices 

Subject to applicable law and verification requirements, you may request: 

Marketing preferences: You may opt out of promotional communications by using “unsubscribe” in messages or contacting us. 

To submit a request, contact: support@weebe.co 

We may need to verify your identity before processing requests. 

We will respond within a reasonable timeframe, subject to applicable law. 

16. Seller Compliance, Audit, and Enforcement 

We may take steps to ensure Seller compliance with data protection requirements, including: 

17. Third-Party Links 

The Services may contain links to third-party websites or platforms. We are not responsible for third-party privacy practices. Please review their policies before providing information. 

18. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the updated version on the Platform and update the “Last Updated” date. Where required by law, we will provide additional notice. 

19. No Fiduciary Relationship 

Nothing in this Privacy Policy creates a fiduciary, agency, or trust relationship between Weebe and users with respect to personal data.